AI Agents That Understand and Take Action
Brooye Brooye is an AI agent platform for automating customer conversations. Create intelligent agents that can answer calls, use your business knowledge, manage appointments, perform actions, and give you complete insight into every conversation.
API
Extend functionality, improve integrations, and keep control over your data.
Activity Log
Track actions and events to improve transparency, accountability, troubleshooting, and monitoring.
Knowledge & Intelligence
Train your AI agents with websites, documents, FAQs, services, and company information so they can answer business-specific questions accurately.
Conversations & Analytics
Review call recordings, transcripts, summaries, outcomes, action history, and performance insights from every customer conversation.
Appointments & Scheduling
Check real-time availability and let your AI agents book, reschedule, or cancel appointments directly during a conversation.
AI Voice Agents
Create natural AI voice agents for inbound and outbound calls with custom voices, languages, instructions, roles, and human call transfers.
Knowledge & Intelligence
Train Your Agent With Your Own Business Knowledge
Give Brooye access to the information your customers need. Add your website, documents, FAQs, services and company information to create a knowledge base specifically for your business.
During a conversation, your AI agent can search this knowledge in real time and use the relevant information to answer business-specific questions naturally and accurately.
Your knowledge stays easy to manage. Add new sources, update existing information or remove outdated content without having to rebuild your agent. Changes can be made centrally and used across your AI agents.
AI Voice Agents
Create AI voice agents that can answer incoming calls and make outbound calls using natural, real-time conversations. Customers can speak normally, ask questions, interrupt and explain what they need without navigating traditional phone menus.
Customize each voice agent for a specific role within your business. Choose its voice and language, define its personality and instructions, and decide exactly how it should respond in different situations.
Build dedicated agents for reception, sales, customer service or individual departments. When a conversation requires human assistance, the agent can transfer the caller to the right person or department.
Conversations & Analytics
Every Chat and Call. Every Detail. One Clear Overview.
Keep a complete history of every conversation handled by your AI agents. Access call recordings, transcripts, AI-generated summaries, call duration, customer details and conversation outcomes from one central dashboard.
See exactly what happened during each conversation, including the questions customers asked, information collected, actions performed and whether the conversation resulted in an appointment, lead, transfer or another outcome.
Use analytics to understand how your AI agents are performing. Track call volumes, average call duration, successful outcomes, human transfers, action usage and other insights to continuously improve your customer conversations.
Appointments & Scheduling
Let Brooye manage appointments directly during a conversation. Your AI agent can check real-time availability, suggest available time slots and book an appointment without your team having to answer the phone or manually update a calendar.
Customers can also reschedule or cancel existing appointments simply by speaking with your AI agent. Brooye checks your scheduling rules and availability before making any changes, keeping your calendar accurate and up to date.
Connect your calendars and define business hours, appointment types, durations and availability. Brooye handles the scheduling while your team stays focused on the work that matters.